Which activity best describes Conflict Resolution?

• A. escalating a dispute to court
• B. finding a peaceful way for two or more parties to resolve a disagreement
• C. ignoring conflicts
• D. imposing a solution by authority

Answer: (B)

Conflict resolution involves resolving disputes through peaceful, collaborative means—using communication, negotiation, and often mediation to find a solution that works for everyone involved. That makes the described activity the best fit: it focuses on addressing the disagreement openly and cooperatively, aiming for a peaceful pathway to agreement and restored relationships.

Escalating a dispute to court is about a formal legal decision imposed by a judge, not about jointly resolving the underlying issues. Ignoring conflicts avoids addressing them and often lets problems fester. Imposing a solution by authority uses power to decide a outcome without agreement or buy-in from all parties, which can damage trust and fail to address everyone's needs. In settings like health care or teamwork, the goal of conflict resolution is precisely this collaborative, voluntary path to a mutually acceptable solution.